Help and FAQs

Answers to common questions about accounts, subscriptions, reports and press.

Signing in and access

How do I sign in to Insights?: Use the Client Login button at the top of any page and enter the email address and password you registered with.; Client Login
How do I create an account?: Register with your work email. Accounts are available to organisations approved by AIA, so if your email domain is not recognised, contact us to request access. You will be asked to verify your email before signing in.; Create an account
I forgot my password. How can I reset it?: Request a reset link and we will email you instructions to set a new password.; Reset password

What does the African Dashboard include?: Every signed-in user can see the corridors: what they are and where they run. A monthly subscription unlocks the full dashboard, including the four megatrends, corridor insights and the detailed corridor view.; Explore the African Dashboard
How do I subscribe?: Sign in and go to Subscription in your dashboard. The full dashboard is billed monthly through Paystack.; Client Login
How do I buy a special report?: Some special reports are free to download. Paid reports show their price on the report page; once your payment through Paystack is confirmed, the full PDF is available to download.; View all reports
Who should I contact about a payment?: Email our team with your payment reference and the email address on your account.; Email us

How can I report a technical issue?: Email us with a short description of the problem, the page you were on and, if possible, a screenshot.; Email us

How can I join your press list or request an interview?: Our communications team handles press list sign-ups, interview requests and comment from our analysts.; Media enquiries
Can I cite or republish your research?: You are welcome to cite our published insights with attribution to Africa International Advisors. For republication or licensing, contact our communications team first.; Media enquiries

Send us your question and our team will get back to you.